Terms & Conditions

By accessing our website, contacting our office, or enrolling in any of our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy.

If you do not agree with any part of these terms, you should discontinue use of our services immediately. Skyfall Int'l Educational Consultancy reserves the right to update these terms at any time without prior notice. Continued use of our services following any changes constitutes acceptance of the revised terms.

Skyfall Int'l Educational Consultancy provides the following services:

• Career counseling and academic pathway guidance
• University and college selection assistance
• Admission application processing and follow-up
• Visa documentation preparation and submission support
• Embassy interview preparation and coaching
• Test preparation classes (IELTS, TOEFL, GRE, GMAT, SAT)
• Pre-departure orientation programs
• Travel and accommodation arrangement assistance

We act as an intermediary between clients and educational institutions or embassies. Final admission and visa decisions rest solely with the respective institution or authority.

As a client of Skyfall, you agree to:

• Provide accurate, complete, and truthful information at all times. Any misrepresentation may result in termination of services without refund.
• Submit all required documents in a timely manner as requested by our counselors.
• Inform us promptly of any changes in your personal circumstances (e.g., address, contact details, academic status).
• Attend all scheduled appointments and orientation sessions punctually.
• Pay all agreed service fees within the specified timelines.
• Comply with the laws and regulations of Nepal and your intended destination country.
• Not engage other consultancies for the same application without informing Skyfall in advance.

Service fees are agreed upon at the time of enrollment and outlined in your service agreement. The following terms apply:

• All fees must be paid in Nepali Rupees (NPR) unless otherwise agreed in writing.
• A non-refundable registration/consultation fee may be charged upon initial enrollment.
• University application fees, visa fees, and courier charges are separate from our service fee and are payable directly by the client.
• Skyfall does not charge any hidden fees. All charges will be clearly communicated before services commence.
• Failure to pay agreed fees may result in suspension or termination of services.

Skyfall's refund policy is as follows:

• Visa Refusal: In the event of a visa refusal, refunds (if applicable) are governed by the specific agreement signed at enrollment. Processing fees are generally non-refundable.
• University Rejection: If an application is rejected due to eligibility issues not disclosed by the client, no refund will be issued.
• Client Withdrawal: If you choose to withdraw from our services after the process has begun, fees already spent on your behalf (application fees, courier, etc.) are non-refundable.
• Test Preparation Classes: Fees for completed classes are non-refundable. Missed classes may be rescheduled subject to availability.

All refund requests must be submitted in writing to info@skyfall.edu.np and will be reviewed on a case-by-case basis.

Skyfall Int'l Educational Consultancy acts as a facilitator and advisor. We do not guarantee:

• Admission to any specific university, college, or institution.
• Approval of any visa application, regardless of documentation quality.
• Specific test scores in IELTS, TOEFL, GRE, GMAT, or SAT preparation classes.
• Employment or career outcomes following completion of studies abroad.

Skyfall shall not be held liable for any loss, damage, or expense arising from visa refusals, admission rejections, flight delays, changes in immigration laws, or any event beyond our reasonable control.

Our maximum liability to any client shall not exceed the total service fee paid to Skyfall for the specific service in question.

Clients are strictly required to provide only genuine, authentic documents. Skyfall has a zero-tolerance policy for document fraud. If we discover that any document provided is fraudulent, forged, or misrepresents facts:

• Services will be terminated immediately with no refund.
• The matter may be reported to the relevant authorities.
• Skyfall shall bear no responsibility for any legal consequences arising from fraudulent documents submitted by the client.

We reserve the right to verify any document provided by clients directly with issuing authorities.

Our services may involve referral to or coordination with third parties, including universities, embassies, travel agencies, accommodation providers, and courier companies. Skyfall is not responsible for:

• The quality, safety, or reliability of any third-party services.
• Delays or errors caused by third-party service providers.
• Changes in university admission requirements or embassy visa rules.
• Any agreements you enter into directly with third-party providers.

By using our website, you agree to:

• Use the website only for lawful purposes and in a way that does not infringe the rights of others.
• Not attempt to gain unauthorized access to any part of the website or its servers.
• Not post or transmit any harmful, offensive, or misleading content.
• Not use automated tools to scrape or harvest content from our website.

All content on our website — including text, images, logos, and graphics — is the property of Skyfall Int'l Educational Consultancy and may not be reproduced without written permission.

Both Skyfall and the client agree to maintain confidentiality regarding sensitive information shared during the course of service. Skyfall will not disclose your personal or financial details to unauthorized parties.

You agree not to share any proprietary counseling strategies, internal processes, or materials provided by Skyfall with other consultancies or third parties without our written consent.

These Terms and Conditions are governed by and construed in accordance with the laws of Nepal. Any dispute arising from or relating to these terms or our services shall be:

• First attempted to be resolved amicably through direct communication with Skyfall management.
• If unresolved within 30 days, submitted to mediation or arbitration as per Nepali law.
• Subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal.

For questions, concerns, or clarifications regarding these Terms and Conditions, please contact us:

• Email: info@skyfall.edu.np
• Phone: +977-01-4410965 | +977-9851041485
• Address: Putalisadak-32, Way To Dillibazar, Kathmandu, Nepal
• Office Hours: Sunday – Friday, 9:00 AM – 5:00 PM